Egypt Express Travel

Terms & Conditions

Egypt Express Travel

Welcome to Egypt Express Travel. By booking any travel package or using our website, you agree to the following Terms & Conditions:

Booking & Confirmation

All bookings are subject to availability.
A booking is confirmed only upon:

–Receiving written confirmation from Egypt Express Travel

–Payment of the required deposit

Payments

–All prices are in USD (United States Dollars)

–Deposit: Typically 25–50% upon booking (depending on package)

–Full payment: Required no later than 14–30 days prior to arrival

–Late payments may result in automatic cancellation

Cancellation Policy

All cancellations must be submitted in writing via email.

The following cancellation fees apply:

–More than 30 days before arrival → 10% cancellation fee

–15–30 days before arrival → 30% cancellation fee

–7–14 days before arrival → 50% cancellation fee

–Less than 7 days before arrival → 100% cancellation fee

–No-show → 100% charge

Note:

–Some services (domestic flights, special event tickets, Nile cruises during peak seasons, etc.) may be non-refundable regardless of cancellation timing.

–Group bookings may have different policies.

Refund Policy

–Refunds (if applicable) will be processed within 14–30 business days

–Refunds will be made using the same payment method

–Bank charges, transaction fees, and currency exchange differences are non-refundable

–Any non-refundable components will be clearly communicated at booking stage

Amendments & Changes

–Any changes after confirmation are subject to availability

–Additional costs may apply

–Date changes are treated as cancellations in some cases

Visa Assistance

Egypt Express Travel may assist clients with visa guidance and documentation support.

However:

–Visa approval is at the sole discretion of Egyptian authorities

–We do not guarantee visa approval

–Clients are responsible for submitting accurate documents and attending any required interviews

–Visa fees are non-refundable

Travel Documents

Clients must ensure they have:

–Valid passport (minimum 6 months validity)

–Required visa

–Any health or entry requirements

Egypt Express Travel is not responsible for denied boarding or entry.

Liability

Egypt Express Travel acts as an intermediary between clients and third-party suppliers.

We are not liable for:

–Delays, cancellations, or service failures by suppliers

–Loss, injury, or damage during the trip

–Force majeure events (natural disasters, pandemics, political situations, etc.)

Travel Insurance

Travel insurance is strongly recommended and should cover:

–Trip cancellation

–Medical emergencies

–Personal belongings

Pricing & Changes

Prices may change due to:

–Currency fluctuations

–Government taxes

–Fuel surcharges

Confirmed bookings will remain unchanged unless due to unavoidable circumstances.

Governing Law

These Terms are governed by the laws of the Arab Republic of Egypt.

Privacy Policy (GDPR Compliant)

Egypt Express Travel

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

Egypt Express Travel acts as the Data Controller for your personal data.

Contact: info@egyptexpresstvl.com

Personal Data We Collect

We may collect:

–Full name

–Nationality

–Passport details

–Contact information (email, phone)

–Payment details

–Travel preferences

Legal Basis for Processing (GDPR)

We process your data based on:

–Contractual necessity (to complete bookings)

–Legal obligations

–Consent (for marketing communications)

–Legitimate interests (service improvement)

How We Use Your Data

–To process bookings and reservations

–To communicate trip details

–To comply with legal requirements

–To improve services

–To send offers (only with consent)

Data Sharing

We may share your data with:

–Hotels

–Airlines

–Transport providers

–Government authorities

All partners are required to handle your data securely.

We do not sell or rent your personal data.

International Data Transfers

As part of providing services, your data may be transferred outside your country (including Egypt).
We ensure appropriate safeguards are in place in line with GDPR.

Data Retention

We retain personal data only for:

–The duration necessary to fulfill the booking

–Legal and accounting requirements

Your Rights (GDPR)

You have the right to:

–Access your data

–Correct inaccurate data

–Request deletion (“Right to be forgotten”)

–Restrict processing

–Data portability

–Withdraw consent at any time

–Lodge a complaint with a data protection authority

Data Security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Cookies Policy

Our website uses cookies to:

–Improve user experience

–Analyze website traffic

You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may include links to external websites.
We are not responsible for their privacy practices.

Child Policy & Family Bookings

-1Definition of a Child

–A child is defined as any person under the age of 12 years at the time of travel, unless otherwise specified by service providers.

–Infants are typically defined as children under 2 years old.

-2Accommodation Policy

–Hotels may have different policies regarding children depending on the property.

–Children sharing a room with parents may:

Stay free of charge (in existing bedding), or

Receive discounted rates, or

Be charged as adults (depending on hotel policy)

–Extra beds, baby cots, or rollaway beds are subject to availability and may incur additional charges.

-3Flights & Transportation

–Airlines and transport providers apply their own child and infant fare rules.

–Infants (under 2 years) may travel without a separate seat but may still incur fees.

–Child seats or safety arrangements are subject to availability and local regulations.

-4Tours & Activities

–Some tours or activities may have:

Age restrictions

Safety requirements

Reduced rates for children

–Parents/guardians are responsible for ensuring that children meet participation requirements.

-5Responsibility & Supervision

–All children must be accompanied and supervised by a responsible adult (18+) at all times.

–Egypt Express Travel is not responsible for supervising minors during any part of the trip.

-6Family Room Requests

–Family rooms, interconnecting rooms, or specific bedding arrangements are subject to availability and cannot be guaranteed unless confirmed in writing.

-7Child Documentation

–Children must have valid:

Passport

Visa (if required)

Any additional travel documentation

–Some authorities may require proof of parental consent when traveling with minors.

-8Liability

–Parents or guardians are fully responsible for:

The behavior and safety of their children

Any damages caused by children to hotel property, transport, or facilities

-9Discounts & Offers

–Any child discounts will be clearly specified at the time of booking.