Booking Confirmation
All tour bookings must be confirmed in advance. Confirmation will be sent via email or WhatsApp once all necessary details are received, including date, time, number of participants, and pickup location.

Tour Duration & Timing
All tours are conducted based on the specified duration and start times. Delays caused by the customer may reduce the tour duration without compensation.

Pickup & Drop-off
Pickup and drop-off are included from any location in Cairo or Giza. Guests must be ready at the designated pickup time; late arrival may affect the tour schedule.

Included Services
Tours include private air-conditioned transportation, a licensed professional tour guide, entry fees to listed sites, and bottled water unless stated otherwise. Any additional services requested during the tour may incur extra charges.

Responsibility & Conduct
Guests are responsible for their personal belongings during the tour. Respectful conduct is expected at all religious and historical sites. The company reserves the right to remove any guest behaving inappropriately or endangering others without a refund.

Travel Insurance
Guests are encouraged to have personal travel insurance. The company is not liable for injuries, loss, or damage during the tour.

Force Majeure
In the event of unforeseen circumstances (e.g., weather conditions, site closures, or local events), the itinerary may be modified. The company will make every effort to provide an alternative of equal value.

Health & Safety
Guests with health conditions must inform the company in advance. All tours are conducted under local safety regulations and guidelines.